Database as a Service (DBaaS)

Database as a Service is a managed solution offered by Cloud Avenue, which delivers fully managed databases to Cloud Avenue Tenants. Managed Database services on Cloud Avenue IaaS is based on VMware virtualization solution integrated with community and as well as licensed database solution. It is designed to simplify the deployment and operation of databases. It offers a secure, scalable, multi tenancy and ready-to-use database instance without the need to manage underlying infrastructure.

As a managed service solution, DBaaS offers:

• Simplified and Automated Management: Like patching, backups, and upgrades, which frees the customer database administrators (DBAs) time required for administrative tasks
• Scalability and Flexibility: Database resource can be scaled up instantly to meet increasing demands.
• User friendly UI to perform tasks such as provisioning, monitoring, and configuring databases without requiring extensive technical expertise.
• High Availability and Disaster Recovery: Automated fail-over and built-in dual room high availability option.
• Visibility into the database usage and performance without the need for customer-deployed monitoring infrastructure.

Overview

CAV Managed Database service (DBaaS) solution is hosted on Cloud Avenue’s IaaS infrastructure based on VMware Cloud Director. Access to DBaaS service is only available to CAV Tenant.

Service Capabilities

Database Service (DBaaS) is a reliable and scalable cloud database service. On the DBaaS portal, you can perform almost all necessary tasks, it simplifies operations and reduces routine O&M workloads, so you can stay focused on application and service development

• DB Instances

The smallest management unit of RDS is the DB instance. A DB instance is an isolated database environment on the cloud. Each DB instance runs a DB engine have a fixed specification, engines, versions, and status.

• DB Engines: It supports the following DB engines and versions:

DB Engine	Versions
MongoDB	7.0
MySQL	8.0
PostgreSQL	16.2
	15.7

• DB Instance Types

DB instances are classified into the following types: single, primary/ standby and replica. Single or Primary instance and standby or replica instances are stored on different storage running in separate rooms.

•  DB Instance Classes

DB instance class define the specification for the instances which include the vCPU, vRAM and Storage size (usable by database). Currently Four Instance classes exist namely Basic, Standard and Advance. User are allowed to select storage a from a list of different Storage type.

Following table list the details of each class and supported DB Engine Type:

Note: The storage size mentioned above is for the user database partition only and doesn’t include the space required for archive, log, backup etc. Customer has the option to choose the disk type.

•  DB Instance Storage Type

DB instance storage type define the performance specification for the disks available for database. Currently Four performance type are available namely Silver, Gold, Platinum3k and Platinum7k. Database usable space can be increased till 6TB.

Following table list the performance details of each type:

Class of services	Maximum IOPS Limit
Silver	600 IOPS/TB
Gold	1000 IOPS/TB
Platinum 3k	3000 IOPS/TB
Platinum 7k	7000 IOPS/TB

• Automated Backup

When a DB instance is created a backup retention must be chosen and default enabled is 7days. DBaaS scheduler will automatically create full backup for DB instances based on your settings, while an incremental backup is scheduled every 15 minutes. This can be increased via request to service desk. Currently four standard retention (3 days / 7 days /15 days /30 days) is available for customer to choose from.

Backups are stored on same performance tier disks for a maximum of 3 days providing faster recovery. Any retention more than 3 days would store backups older than 3 days on Object Storage, this can be changed to similar performance storage as database at extra cost via opening a service request.

Standard Backup Schedule is applied to each Database while the retention is chosen by Customer, this schedule if needed can be modified on request.

DB Engine	Full Backup	Log Backup
MongoDB	Everyday @ 01 hrs	Every 30 min
MySQL	Everyday @ 00 hrs	Every 30 min
PostgreSQL	Everyday @ 23 hrs	Every 30 min

Functions

Below is the list of function available for each DB engine either in self-service mode or with service request to help desk. Features which are mentioned here available via support are targeted to be in self-service portal with next release of the self-service portal.

	Available in Self Service Portal			Available via Support Request
Functions	PostgreSQL	MongoDB	MySQL
Provisioning	✅	✅	✅
High Availability (HA) Setup	✅	✅	✅
Service Management (Stop/Start/Restart)	✅	✅	✅
Scale up resources (CPU or RAM or Disk)	✅	✅	✅
Parameter settings				✅
SSL				✅
Backup Retention	✅	✅	✅
Restoration (either Complete Full Backup or Point in Time Backup)	✅	✅	✅
Monitoring of Databases	✅	✅	✅
View and download system logs				✅
View and download slow query logs				✅

Service Model

Database Service (DBaaS) solution is based on Cloud Avenue IaaS where the DB instance are managed in a secure and dedicated tenant managed by Orange Business. The model is based on an architecture with shared responsibility:

Component	Operated by Orange Business	Operated by the customer
Self Service Portal / API	✅	
VMware Infrastructure, NSX-T, Storage	✅	
Orchestration, Logging and Monitoring	✅	
DB instance creation / modification / deletion		✅
Set Backup Retention on DB instance		✅
Patching & Upgrades	✅
Backup DB instances	✅
Restore DB instances		✅
User management for Self Service Portal		✅

The client get admin access to his tenant on the DBaaS Self Service Portal (API, Web, Monitoring etc.) and is responsible to create any other users with full or restricted role as per need.

Architecture and Principles

The offer is based on a standardized architecture

• DBaaS solution hosted on IaaS and services exposed on ECC service zone,
• DBaaS self-service portal providing the capability to independently provision, configure, and manage databases,
• Isolated NSX-T segment, interconnected via BGP / NAT,
• ECC service connect the customer tenant to DBaaS Infrastructure

DBaaS solution relies on SNAT / DNAT translation for communication between the customer application / client VM with Customer DBaaS database Instance.

Location of the service

DBaaS solution are hosted in the Orange Business data centers of Val-de-Reuil, within the Cloud Avenue platform and is supervised 24/7.

Administration Interface

The customer has full access to his DBaaS Tenant via:

• DBaaS Self-Service Portal: complete provisioning, monitoring, and configuring databases, account management, etc.
• API: CI/CD integration, IaC.

DBaaS Self-Service Portal URL:

https://dbaas.cloudavenue.orange-business.com/

Authentication is provided via a separate user credential, created during the DBaaS subscription request.

Maintenance and supervision

Orange Business provides supervision and maintenance of the databases deployed by the customer.

• Database Engine Fixes and Updates (Minors & Security Patches),
• Management of certificates,
• 24/7 monitoring, alerting,
• Scheduled operations with prior notification.

Scheduled Maintenance window for different operations is defined in below table:

Maintenance Operations	Operations Window (Paris time) – 24h format
Database patching	Saturday or Sunday (05:30 to 14:30)
Server backup	NA
Scheduled maintenance	Saturday or Sunday (05:30 to 14:30)

Support

The support includes:

• Supervision and maintenance of the databases,
• DBaaS Support follows the same process as for the Cloud Avenue Offer (refer to. Support and Coaching).
• Support time range: Monday to Friday, from 09h00 to 18h00 (Paris time), excluding weekends and holidays for Request / Change Management

Pricing

Billing is monthly and depends on the different parameters (CPU, RAM, disk type and size and Performance Monitoring), Some of them are currently available as beta (marked with *) and not billed.

Billing Item	Description	Billing Unit	Price per month
CPU	CPU Mode PAYG – Standard	Unit	32.97 €
RAM	RAM Mode PAYG – Standard	GiB	14.23 €
Database Storage	DBaaS offer four standard DB size with fixed usable space, billing mode and pricing is the same as that Cloud Avenue Storage	Cloud Avenue billing and pricing
Backup Storage (Local)	DBaaS database store backups for 3 days on same performance storage as database, billing mode and pricing is the same as that Cloud Avenue Storage
*Backup Storage (Object)	DBaaS database store backups over 3 days to Cloud Avenue Object Storage, billing mode and pricing is the same as that Cloud Avenue Object Storage
*NFS Storage (Log)	DBaaS provides 200MB storage per DB instance for user to download different type of logs from DBaaS Self Service Portal. Minimum Billing – pack of 5 i.e. 1GB
*DB Performance Monitor	DBaaS provides usage and performance monitoring for database and data is retained for 15 days. Charged for each CPU of the DB instance – vCpu/Hour	Unit	0.93 €

For storage pricing (refer to. Cloud Avenue tariff sheet).

Sample pricing of standard DB instances with different performance disks for reference

			Price with Gold disk		Price with Platinum-3K disk		Price with Platinum-7K disk		Price with Silver disk
DB Engine	DB Instance Class	DB Storage* (GB)	Standalone Node	HA (2 Nodes)	Standalone Node	HA (2 Nodes)	Standalone Node	HA (2 Nodes)	Standalone Node	HA (2 Nodes)
MySQL	Mini	60	72.38 €	144.77 €	80.27 €	160.54 €	113.84 €	227.68 €	67.79 €	135.58 €
	Basic	60	133.81 €	267.61 €	141.69 €	283.39 €	175.26 €	350.52 €	129.21 €	258.43 €
	Standard	120	211.99 €	423.97 €	226.53 €	453.06 €	288.42 €	576.84 €	203.52 €	407.04 €
	Advance	300	659.91 €	1,319.82 €	686.28 €	1,372.57 €	798.53 €	1,597.05 €	644.55 €	1,289.11 €
DB Engine	DB Instance Class	DB Storage (GB)	Standalone Node	HA (2 Nodes)	Standalone Node	HA (2 Nodes)	Standalone Node	HA (2 Nodes)	Standalone Node	HA (2 Nodes)
PostgreSQL	Mini	60	77.52 €	155.04 €	89.11 €	178.21 €	138.41 €	276.82 €	70.78 €	141.55 €
	Basic	60	138.94 €	277.89 €	150.53 €	301.06 €	199.83 €	399.66 €	132.20 €	264.40 €
	Standard	120	280.35 €	560.71 €	305.30 €	610.60 €	411.46 €	822.92 €	265.83 €	531.66 €
	Advance	300	686.97 €	1,373.93 €	732.81 €	1,465.63 €	927.93 €	1,855.86 €	660.27 €	1,320.55 €
DB Engine	DB Instance Class	DB Storage (GB)	Standalone Node	HA (3 Nodes)	Standalone Node	HA (3 Nodes)	Standalone Node	HA (3 Nodes)	Standalone Node	HA (3 Nodes)
MongoDB	Mini	60	75.81 €	227.42 €	86.16 €	258.48 €	130.22 €	390.66 €	69.78 €	209.34 €
	Basic	60	137.23 €	411.69 €	147.58 €	442.75 €	191.64 €	574.93 €	131.20 €	393.61 €
	Standard	120	272.41 €	817.22 €	291.63 €	874.90 €	373.46 €	1,120.37 €	261.21 €	783.64 €
	Advance	300	675.66 €	2,026.99 €	713.38 €	2,140.13 €	873.87 €	2,621.62 €	653.71 €	1,961.12 €

*Note: Actual disks allocated and billed is approximately 2.5x for MySQL and 3.5x for PostgreSQL and MongoDB for the usable capacity of the Database

How to order

To subscribe to DBaaS, request can be raised via the Cloud Store / Selfcare portal. To open a Change request and select “Database as a Service” in the Category (refer to DBaaS – Subscription).

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