Training and Expertise Pack

Overview

Please note At any time you can order training or Expertise Pack support on Cloud Avenue.

==> More information in descriptif de service  / Support et coaching

Prerequisites

• The Client has valid access to the Cloud Customer Space. If that is not the case, The Client follows instructions in the Cloud Customer Space to reset the login credentials.
• The Client understands the offers of the support levels on the service description / Support and coaching
• The Client understands the pricing grid

Order Training

1. Log in to Cloud Customer Space – User Guide
2. Select Services menu
3. Select on the contract in the contract list section
4. Select the required Training course
5. Select Order

Recommendations:

The ‘Level 1 Training’: the Basics and Tips for being autonomous on Cloud Avenue (1 day: Theory + Practice)

The “Level 2 Training” Advanced Oriented Security and Networks (1 day: Theory + Practice)

Or other customized training

Order Expertise Pack

1. Log in Cloud Customer Space – User Guide
2. Select Services menu
3. Select the Contract in the contracts list section
4. Select the required Expertise Pack
5. Order

Our Expertise team responds to all your needs Cloud Avenue:

• Architecture, Network, Security, VPN, LB
• VMware, VDC, VM, Capacity, Storage
• PRA, DRaaS, Backup
• API, Kubernetes
• ….

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