Skip to main content
Cloud Avenue Wiki
< All Topics

WORM Backup Customer Journey for IaaS STD Offering

Introduction


This tutorial explains the customer journey to activate the WORM services via NSS for the IaaS STD offer

📌 Service Scope (Initial Release)

ℹ️ Availability
Only monthly Protection Levels are available at service launch
(Additional options will be introduced in future releases)

📅 Retention Policy
The retention period is 12 months for the months PLs

Customer Journey

The below screenshot summarizes the overall customer journey while the following sections will give more details for how to use and the service

Protection Phase

  • Access NSS Portal
    • Log in to your NetBackup Self Service (NSS) tenant

    • Navigate to my Assets page

  • Configure Protection Policy (Enable WORM)
    • Select target asset (ex: VM, …)
    • Choose from available preconfigured Protection Levels (PLs)
    • Select a protection level that includes immutability (WORM) and indelibility.
    • Notes:
      • Protection levels are preconfigured by the platform and include backup frequency, retention, and WORM settings.
      • The Backup Window refers to the time range during which a backup job is permitted to start. The job may begin at any point within this defined window.
      • Once a backup is created using a WORM-enabled protection level, it cannot be modified or deleted until retention expires.
    • A) VMware protection levels without replication

    • B) VMware protection levels (With Replication) X-Series

    • C) Windows Agent protection levels without replication

    • D) Windows agent protection levels (with replication) X-Series

    • E) Linux Agent Protection Levels without replication

    • F) Linux Agent Protection Levels (With Replication) X-Series

    • G) On-demand protection levels

  • Run Backup
    • Scheduled backup
      • Once the PL has been applied, the backup job will be initiated according to its schedule.
    • On-demand backup:
      • Once the PL has been applied, a pop-up page will appear.

      • Once you confirm “Backup now,” the backup job will be initiated immediately.

      • From the activity tab you track the status of the VM activity (modifying protection, Backup now, ….)

      • You can find more details by clicking on the activity record.
      • Note:
        • Backup is stored in WORM backend logical storage.
  • WORM Protection Effect.
    • Backup images are:
      • Not editable
      • Not deletable
      • Not manually expirable
      • Protected until retention period expires



  • Restore Data
    • Navigate to Backups tab.
    • From the Policy column you can check if there are WORM-based backup images for the restore.
    • Perform restore as usual
    • Select the backup image that corresponds to the previous check with WORM date.
    • Choose the other options, then select Restore VM.

Un-Protection Phase

  • Remove the Protection Level (PL).
    • Navigate to the target asset (VM, …).

    • Select the asset and choose “remove.”



      • From the activity tab you track the status of the VM activity (modifying protection, ….)

  • Behavior after removing the PLs
    • Existing Backups:
      • Remain WORM-protected.
      • Can’t be modified or deleted.
      • Stay locked until their retention period expires.
    • New Backups:
      • No new backup will be created (since PL is removed).
      • Note: Removing protection does NOT affect existing WORM backups — they remain immutable until retention ends
  • Backup Images Expiration
    • After retention period expires:
      • WORM-protected backups become:
        • Eligible for expiration
        • Automatically deleted by the netbackup system processes.
        • Note: Expiration is fully system-managed — no manual deletion required.
          Screenshot from the failed manual deletion.

  • Restore Data (In case a restoration is needed before the expiration date)
    • Navigate to Backups tab.
    • From the Policy column you can check if there are WORM-based backup images for the restore.

    • Perform restore as usual

    • Select the backup image that corresponds to the previous check with WORM date.
    • Choose the other options, then select Restore VM.