| Support Type | Description | Price (€) | Option : Europe support |
| Basic | Basic: documentation, FAQs, community forum available online on the Orange Business web site for an autonomous consultation for all the Orange Business’s customers. | 0% | NA |
| Managed Tenant | Managed Applications : level of support to choose in case the service management is operated by Orange Business Service | 5% of the bill before discount excluding setup fees | NA |
| Standard | Standard: A support offer designed for developers who use the Orange Business to develop non-production applications. | 7,5% of the bill before discount excluding setup fees with a minimum of 69€/month | NA |
| Business | Business: a support offer designed for customers who use of the Orange Business to design, build and run low demanding applications. | 10% of the bill before discount excluding setup fees with a minimum of 199€/month | extra 3% [13%] |
| Premium | Premium : a support offer designed for customers who use of the Orange Business to design, build and run demanding applications. | 12% of the bill before discount excluding setup fees with a minimum of 899€/month | extra 3% [15%] |
| Support Type | Description | Price (€) | Option : Europe support |
| Basic | Basic: documentation, FAQs, community forum available online on the Orange Business web site for an autonomous consultation for all the Orange Business’s customers. | 0% | NA |
| Managed Tenant | Managed Applications : level of support to choose in case the service management is operated by Orange Business Service | 5% of the bill before discount excluding setup fees | NA |
| Standard | Standard: A support offer designed for developers who use the Orange Business to develop non-production applications. | 7,5% of the bill before discount excluding setup fees with a minimum of 69€/month | NA |
| Business | Business: a support offer designed for customers who use of the Orange Business to design, build and run low demanding applications. | 10% of the bill before discount excluding setup fees with a minimum of 199€/month | extra 3% [13%] |
| Premium | Premium : a support offer designed for customers who use of the Orange Business to design, build and run demanding applications. | 12% of the bill before discount excluding setup fees with a minimum of 899€/month | extra 3% [15%] |
Note #1: The larger of the two amounts is taken into account in the billing.
Note #2: discount is not applicable to support prices.