Understand your invoice Flexible Engine

Understand the pricing structure of the "Flexible Engine" services as well as your monthly invoice.

Explanation of service billing

Compute

There are two billing methods on this service: pay as you go billing and monthly billing (in the case of instances reservation (RI)).

Pay As You Go billing allows more flexibility. ECS is billed by the minute rounded up to the nearest hour on a monthly basis. In the event that an instance is billed more than 650 hours in a month, the remaining hours of the month are not billed.
This billing starts from the moment it is provisioned and as long as it remains switched on. When a ECS in pay as you go is stopped, it is not billed (computing resources: vCPU and memory). However, the resources associated with the ECS, such as EVS disks (systems and data) and the public IP address are still billed. However, there are some ECS templates that have one or more local data disks (e.g. d1, d2, p2 families). For the latter, billing continues until the ECS instance is deleted.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
Usages
[Elastic Cloud Server] c1.large1 300,00Heures0,083920,00109,07
[Elastic Cloud Server] c2.2xlarge1 950,00Heures0,336620,00656,37

In the example above:

The unit price of a c1.large is 0.0839 € excl. taxes.

The client used 1300 hours.

The number of hours of a full month is capped at 650 hours.

The price of a month’s use of an ECS c1.large is 54.54€ excl. taxes (see the price catalogue).

The customer used two c1.large for this month (two instances at 650 hours = 1300 hours). In pay as you go billing, the ECS are grouped by type of template. There can therefore be several c1.large on the same usage line.

The Reserved mode is called reserved instances. It corresponds to a monthly basis throughout the duration of the commitment.  This billing method offers a higher discount than pay as you go and is recommended for long-term users. 

In this invoicing mode, the customer has the choice to order Reserved Instances over a commitment period of 1, 2 or 3 years. The longer the duration of your subscription, the greater the discount compared to Pay As You Go pricing. This reservation applies to a type of instance (template) and is not linked to a particular instance. It is for example possible to delete and recreate an instance or to change its operating system (OS). Activation of the reserved instance billing mode starts on the first day of the month following your order.

Ex: You order a reserved instance t2.micro on November 6, 2019. The reserved instance invoicing mode will start on December 1, 2019 and you will receive your first invoice on January 1, 2020.

Note: If you subscribe to two t2.micro instances: one in Pay As You Go billing mode and one in Reserved Instance billing mode, we will take into account the t2.micro instance with the highest usage in the reserved instance billing mode. This allows you to benefit from the discount on the instance with the most important use.

The customer can also choose between a subscription without upfront or with an upfront. Subscription with upfront allows you to benefit from a discount:

Without upfront: the customer has the possibility to choose a reserved instance without upfront for a commitment period of only one year. He will pay the same monthly price each month for the duration of the contract.

With upfront: the customer also has the possibility to choose with an upfront over all commitment periods (1, 2 or 3 years). The customer will receive on his first invoice an initial cost equivalent to the upfront and the monthly cost of the ECS.  The upfront generally corresponds to 50% of the total cost of the reserved instance (over the entire duration of the engagement), so it reduces the cost of the instance on a monthly basis over the year.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
Abonnements
[Elastic Cloud Server] FE1707-1804-005 – Reservation s1.xlarge 1 year without upfront – monthly fee1,00Unité95,930020,0095,93
[Elastic Cloud Server] FE1707-1804-006 – Reservation s1.xlarge 1 year without upfront – monthly fee1,00Unité95,930020,0095,93
[Elastic Cloud Server] FE1707-1804-007 – Reservation c2.large 1 year without upfront – monthly fee1,00Unité43,860020,0043,86

In the example above:
The unit price of an s1.xlarge is 95.93 € excl. taxes/month.
If the customer has ordered several Reserved Instances of the same size, he will have one line per reserved instance.
In this invoice, the customer has two Reserved Instances s1.xlarge with one-year commitment without upfront.

It is possible to provision Bare Metal servers in a few minutes on the technical console within the limits of available resources. In case of insufficient stock, a provisioning time of up to 4 months may apply. Billing for this service is monthly. For the first month, the BMS service will be invoiced on a pro rata basis from the day the service is activated until the end of the month.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
[Bare Metal Server] physical.o2.medium4,00Unité*Mois1 340,000020,005 360,00

In the previous example:
The unit price of a BMS o2.medium server is 1340€ excl. taxes/month.
The client used 4 BMS o2.medium servers during this month.

It is possible to provision Dedicated Cloud in a few minutes on the technical console within the limits of available resources. In case of insufficient stock, a provisioning time of up to 4 months may apply. Dedicated Cloud services are reserved for a minimum of one year. Cloud servers use system and data disks based on elastic volume service (EVS). However, it is possible to combine DeC computing services (dedicated hypervisors) with the Dedicated Storage Service (DSS).

The Cloud Container Engine service is billed on a per-use basis for the cluster in addition to the Flexible Engine resources provided by the user (ECS, EVS, SFS…). The price of the Cloud Container Engine depends on the type of cluster provisioned (cluster for virtual machines or for baremetal servers), the type of availability chosen (standard or high availability) and the maximum number of nodes (ECS or BMS) that can be provisioned in the cluster (50, 100, 200 nodes).

In the technical console, you select the type, availability mode and capacity of the cluster, and then billing is calculated from the time the cluster is created until it is deleted (rounded to the minute). It is also possible to put the cluster in hibernation in order to suspend this billing. It is recommended that you delete the cluster when it does not contain any nodes in operation to avoid unnecessary billing.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
[Cloud Container Engine] Virtual Machines cluster – High Availability – 50 nodes (Heures)1 4880,030044,6420,0053,57

In the example above:
The cluster is of the virtual machine type. The availability is high.
The capacity of the cluster is 50 nodes. The hourly price for this type of cluster is 0.0300€ excl. taxes/min.
The client used his cluster for 1488 minutes.

We offer instances with or without OS license. These licenses are billed on a pay-per-use basis and pricing depends on the associated operating system (OS) and the type of instance chosen. The granularity of this service is per hour of license use.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
[OS Licences for ECS] c2.2xlarge (Windows)743,00Heures0,300920,00223,56

In the example above:
For the instance c2.2xlarge, the price of the Windows OS is 0.3009€ excl. taxes/h.
The customer used his license for 743 hours.

Storage

The invoicing of the Elastic Volume Service depends on the chosen storage class: Standard Block Storage or Performing Block Storage.

The Elastic Volume service is calculated on an hourly basis in GB per hour. Billing is calculated at the granularity of GB per hour of reserved block storage. The monthly amount is calculated on the basis of 730 hours per month.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
[Elastic Volume Service] Performant Block Storage25 612,68Go*Mois0,096020,002 458,81
Elastic Volume Service] Standard Block Storage – More than 20 Go71 232,54Go*Mois0,043020,003 062,99

In the example above:
The unit price of the EVS on Standard Block Storage is 0.043€ excl. taxes/GB/Month
The customer used 71232.54GB of storage.
The unit price of the EVS on the Performant Block Storage is 0.096€ excl. taxes/GB/Month
The customer used 25612.68GB of storage.

The Scalable File service is billed according to the class chosen and on an hourly basis in GB per hour. The monthly amount is calculated on the basis of 730 hours per month.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
[Scalable File Service] SFS – SATA171,78Go*Mois0,161020,0027,65

In the previous example:
The customer shared 171.78GB of file size over the month.
The FSS service is charged €0.161 excluding VAT/GB per month.

The File and Applicative Backup service is billed according to the volume of data and files backed up and the storage location.

Regarding the storage location, if the backed up volume is hosted on a Flexible Engine server then the Object Storage Service will be billed additionally.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
[File Application Backup] FAB – Object Storage Back-End – 5 Gb to 50 Tb (Go*Mois)1 386,8420,019026,3520,0031,62
[File Application Backup] FAB – Object Storage Back-End – Until 5 Gb (Go*Mois)00,00000,0020,000,00
[File Application Backup] FAB – Protected Data Volume (Go*Mois)10 463,1430,28002 929,6820,003 515,62

In the example above:
The client has backed up 10463,143GB of data.
The FAB service is charged 0.28€ excl. taxes/GB per month.
The backed up volume is hosted on a Flexible Engine server so the Object Storage Service is charged extra. This volume in Back-End is 1386,842GB.
The price of the Object Storage Service Back-End is excl. taxes/GB per month between 0GB and 50TB of data stored in Back-End.

The Dedicated Storage service is invoiced per month with a minimum commitment of 12 months. Invoicing depends on the type of product chosen: Ded.Storage.Common I/O ou Ded.Storage.Ultra-high I/O. It is also possible to add an extension to the chosen product.

The Storage Disaster Recovery Service is billed monthly based on the number of data transferred to the target availability area and the number of protected instances.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
[Disaster Recovery Service] DRS – Protected Instances (Unité*Mois)5139,50002 014,5020,002 417,40

In the previous example:
The client has protected 51 instances.
The price of a protected instance is 39.50€ excl. taxes per instance per month.

The Volume Backup Service is billed per month based on the number of GB backed up.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
[Volume Backup Service] Volume Backup Service52 268,10Go*Mois0,043020,002 247,52

In the example above:
The customer saves 52268.10GB of data.
The VBS service is charged 0.043€ excl. taxes/GB stored per month.

The Object Storage Service is invoiced per GB per hour depending on the storage solution chosen: Standard Mono DC Storage, Warm Object Storage and Cold Object Storage and the volume of GB stored.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
[Object Storage Service] Mono DC hot storage – 5 Gb to 50 Tb9 581,22Go*Mois0,019120,00183,00
[Object Storage Service] Mono DC hot storage – Until 5 Gb5,00Go*Mois0,000020,000,00

In the example above:
The customer is storing a volume of 9581.22 GB this month.
The Object Storage Service is charged 0.0191€ excl. taxes per GB stored this month.

Network

The amount of outgoing data traffic is charged per outgoing GB per month and in increments based on the amount of outgoing data transferred from a public Flexible Engine IP address to the Internet or another public IP in the Orange Cloud for Business cloud. Billing is based on the granularity of the transferred GBs. Started GBs are billed.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
[Data Traffic] Outbound Traffic – 10 000 to 50 000 Gb (Go*Mois)29 635,1520,06601 955,9220,002 347,10
[Data Traffic] Outbound Traffic – 15 to 10 000 Gb (Go*Mois)9 9850,0700698,9520,00838,74
[Data Traffic] Outbound Traffic – Until 15 Gb (Go*Mois)00,00000,0020,000,00

In the previous example:
The client transferred 29635,152 GB from a public IP address Flexible Engine to the Internet or another public IP.
Between 15 and 10000 GB, the price of the transferred data is 0.070€ excl. taxes/GB this month.
Between 10,000 and 50,000, the price of the transferred data is 0.066€ excl. taxes/GB this month.

The Elastic Load Balancer service is charged according to the number of hours of use. The price varies according to the version. There are versions 1 and 2.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
[Elastic Load Balancer] Load Balancer aaS v112 648,00Heures0,049020,00619,75
[Elastic Load Balancer] Load Balancer aaS v22 229,00Heures0,049020,00109,22

In the example above:
The customer used the ELB version 1 service for 12,648 hours.
The ELB version 1 service fee is 0.049€ excl. VAT/hour.
The customer has used the ELB service version 2 for 2,229 hours.
The ELB service version 2 costs 0.049€ excl. VAT/hr.

The Virtual Private Network service is charged per hour of use.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
[Virtual Private Network] VPN aaS (Heures)2 975,9520,0420124,9920,00149,99

In the example above:
The customer used the service for 2975,952 hours this month.
The service is charged at 0.042€ excl. taxes/h.

Public IP Addresses service is charged according to the number of floating IP addresses per hour. There is a billing for the first floating IP and a billing for the other floating IPs. EIPs are billed from the time they are reserved within a domain until they are released. Whether or not they are attached to a service (ECS, ELB, NATG,…) has no impact on the billing.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
[Public IP Addresses] First Elastic IP (IP*Heure)742,8570,00352,6020,003,12
[Public IP Addresses] Other Elastic IP (IP*Heure)6 694,2860,003523,4320,0028,12

In the previous example:
The customer used his first floating IP address for 742,857 hours.
The first floating IP address is charged 0.0035€ excl. taxes/h.
The customer used his other floating IP addresses for 6694,286 hours.
The latter are invoiced at 0.0035€ excl. taxes/h.

The service Domain Name Service is invoiced monthly according to the number of domains and the number of requests.

A domain is considered a “Hosted Zone”. The latter is billed according to the configured zones on the first day of each month. For testing purposes, a hosted zone that is deleted within 12 hours of its creation is not billed. However, requests are billed.

A request corresponds to a traffic resolution. Requests are invoiced in proportion to the number of requests.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
[Domain Name Service] DNS Hosted Zone – first 25 hosted Zones (Unité*Mois)250,410010,2520,0012,30
[Domain Name Service] DNS Hosted Zone – over 25 hosted Zones (Unité*Mois)110,08000,8820,001,06
[Domain Name Service] DNS Standard Queries – first Million (Unité)0,0910,33000,0320,000,04

In the example above:
The customer has configured a total of 36 zones.
The first 25 hosted zones are charged €0.41 excl. taxes/unit.
Beyond the first 25 hosted zones, the following ones are charged 0.08€ excl. taxes/unit.

The NAT Gateway service is billed by the hour according to the chosen size (number of new connections to the SNAT Gateway per hour).

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
[Nat Gateway] NAT Gateway Large741,00Heures0,400020,00296,40

In the example above:
The client used Large NATG for 741 hours.
The hour of use of a NATG Large is charged 0,40€ excl. VAT/unit.

Applications Services

The Distributed Cache Service is billed from the time the DCS instance is created until it is stopped or deleted. This service is billed on an hourly granularity basis. Billing also depends on the type of DCS instance chosen: Single-node, Master/Standby or Proxy Cluster.

ItemInvoiced quantityUnitPrice per Unit/Basics EUR excl.VAT RateAmount EUR excl.
[Distributed Cache Service] Single Nodes – cache.m1.medium (Heures)743,8890,036026,7820,0032,14

In the example above:
The customer has used one DCS instance for 743,889 hours.
The hour of use of a Single-node DCS instance is billed 0.0360€ excl. VAT/unit.

Enterprise Application

There are two billing modes for this service: pay as you go billing and reserved mode billing.

The on-demand mode offers total flexibility with pay-as-you-go pricing rules.
When you start a workspace instance, you will be charged a fixed monthly fee based on the selected instance and an hourly rate based on the number of hours the instance is powered up.
When you shut down the instance, the fixed monthly fee will still apply, but the hourly rate billing will stop.
When you delete the instance, the fixed monthly fee is stopped the following month and the hourly billing is stopped as soon as the instance is deleted.

Note: If you delete a workspace instance and recreate one during the month: two fixed monthly fees will be applied.

The reserved mode allows for significant savings compared to pay-per-use billing. It is ideal for extended use of workspace instances. The reservation of the instance is for a period of one month with tacit renewal. You will pay a fixed monthly fee that depends on the type of instance chosen. In this mode, all notions of duration of use or workspace instance on/off/deleted do not apply.

Note: If you subscribe to multiple workspace instances through the technical console and if you have subscribed to a single workspace instance in reserved mode of the same template on your Cloudstore Customer Space, the workspace instance with the highest usage will be taken into account in the reserved instance billing and the other instances will be billed on a per use basis. This will allow you to benefit from the discount related to the reserved instance billing on the workspace instance with the highest usage.