Backup : Agent-Level B&R via NSS for IAAS offer

Introduction

This draft explains the customer journey to activate Agent-Level Backup & Restore services via NSS for the IAAS offer

Technical Procedure

NSS Side

Registering for Agent-Level B&R

Login to the NSS using the tenant`s credentials

CustomerDCURLNotes
InternalVDRhttps://backup2.cloudavenue.orange-business.com
CHAhttps://backup5.cloudavenue-cha.itn.intraorange
ExternalVDRhttps://backup1.cloudavenue.orange-business.com
CHAhttps://backup4.cloudavenue.orange-business.com

Click on Custom Actions from left pane

Expand the Custom Actions and click on “Manage Machine Registration for Agent Level Backup & Restore

Search & click on Add Button next to machine which machine (VM/BMS) needs to be registered/un-registered for Agent-Level Backup & Restore.

Fill-in the forum with the private IP which is configured on the VM/BMS OS level,

select the “Server Type”, Fill Your reference, Confirm and submit the request

Wait till the submitted request being finished successfully

to be able installing/configuring the agent on the VM/BMS OS level

Once the submitted request finished successfully,

click on the machine (“Details” tab) to get the “Netbackup Client Name

which will be used during Agent installation

Machine Side

Prerequisites

Common Prerequisites

Add the required entries (FQDN & short names) to the hosts file :

CustomerDCMaster ServerAdditional ServersNotes
InternalVDR57.203.214.113 ngp01nbuprma02.ngp.infra ngp01nbuprma0257.203.214.114 ngp01nbuprme05.ngp.infra ngp01nbuprme05
ngp01nbuprme06.ngp.infra ngp01nbuprme06 ngp01nbuprme12.ngp.infra ngp01nbuprme12
CHA57.203.214.121 ngp02nbuprma06.ngp.infra ngp02nbuprma0657.203.214.122 ngp02nbuprme12.ngp.infra ngp02nbuprme12
ExternalVDR57.203.214.115 ngp01nbuprma03.ngp.infra ngp01nbuprma0357.203.214.116 ngp01nbuprme07.ngp.infra ngp01nbuprme07

ngp01nbuprme08.ngp.infra ngp01nbuprme08 ngp01nbuprme13.ngp.infra ngp01nbuprme13 ngp01nbuprme19.ngp.infra ngp01nbuprme19
CHA57.203.214.123 ngp02nbuprma03.ngp.infra ngp02nbuprma0357.203.214.124 ngp02nbuprme07.ngp.infra ngp02nbuprme07

If the firewall is activated on the OS level, make sure that the required ports are already opened in bi-direction

Source/DesitnationDestination/SourceService NamePort
Machine (VM/BMS)Backup EnvBKP_TCP_bpcd13782
BKP_TCP_bprd13720
BKP_TCP_spad10102
BKP_TCP_spoold10082
BKP_TCP_veritas_pbx1556
BKP_TCP_vnbmqbroker13781
BKP_TCP_vnetd13724
BKP_TCP_ portmapper111
BKP_TCP_ nbfsd7394

For better performance, it is recommended that the MTU Size = 8872

Windows-Based OS Prerequisites

No prerequisites, up-till-now

Linux-Based OS Prerequisites

The following libraries are needed:
libnsl
libnsl.so.1
yum install libnsl
yum install libnsl.so.1
Needed for:
RHEL
CentOS

Agent Download

The following procedure can be used at both VDR & CHA DCs

Windows-Based OS

Agent Download for Windows-Based OS

Login to the machine (VM/BMS) where the agent will be installed

Open a web browser and go to “http://57.199.209.213

Click on Backup > Agent_File to download the required agent

Linux-Based OS

Agent Download for Linux-Based OS

Login to the machine (VM/BMS) where the agent will be installed

Enter the command: wgethttp://57.199.209.213/Backup/Agent

Agent Installation

Windows-Based OS

Extract the contents of the source Zip file

Open the extracted folder and run Browser.exe

Click on Installation > Netbackup Client Software Installation

Click Next to Accept the Agreement and select Typical Installation

Enter the names of the servers in your environment as per the following table, then click Next

AttributeVariableNotes
Client NameBackup: Agent-Level B&R via NSS for IAAS offer#Registering for Agent-Level B&RNetbackup Client Name
Master Server NameBackup: Agent-Level B&R via NSS for IAAS offer#PrerequisitesMaster Server
Additional ServersBackup: Agent-Level B&R via NSS for IAAS offer#PrerequisitesAdditional Servers

In case of:

  • Agent New Installation: A token maybe needed as per the following table:
CustomerDCMaster ServerToken
InternalVDRngp01nbuprma02.ngp.infraJJERTUCFGBVPYKWE
CHAngp02nbuprma06.ngp.infraBGMWKGPXANJMWPUG
ExternalVDRngp01nbuprma03.ngp.infraMWFLCLSWTBFVNLEY
CHAngp02nbuprma03.ngp.infraUXRPGDMVKAPGPNGA
  • Agent Re-Installation: A re-issue token will be needed by contacting the Service Desk (SD) to submit a SWAN or Ocean request to ATQIIZ to generate it

Confirm the CA certificate which has been retrieved from the Backup server, then click Next

Select Install after reviewing the installation summary, then click Finish once the installation completed successfully