Cloud Customer Space - User Guide


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My Account Section

 

From the home page and at any time on your customer space, the “My Account” link next to your login allows you to manage your personal account:

Figure 10 Access to Personal space / My data

 

This page allows you to view the “My personal information“, “My Company” and “My Security” sections.

 

My personal information Section

Update your password

After clicking the Update button, a form will open asking you to enter your current password and set your new password.

Figure 11 My personal information – My login – Change my password

 

Your password must comply with the following rule: at least 8 characters (medium level of security) or 10 characters (strong level) and must contain at least 1 lower case letter and 1 upper case letter and 1 number and 1 special character from among #! . @ _ – / (other characters like $ µ … are not allowed).

By clicking on the “Update” button, you validate the modification.

 

Update your contact information

After clicking on the “Update” button, you can modify the following information:

  • your title (Mr / Mrs),
  • your email address,
  • your mobile or landline telephone number.

Figure 12 My personal information – My contact information – Update my contact information

 

By clicking on the “Update” button, you validate the modification.

 

My company section

This page allows you to view information about your business.

Figure 13 My company – My company information

 

By clicking on the “Contact” button, you can contact your web account manager directly from this page:

Figure 14 My company – Contact my web account manager

 

My security section

This page allows you to secure your access by requesting two-factor authentication.

Figure 15 My security – enhanced security