Backup : Agent-Level B&R via NSS for IAAS offer

Introduction

This draft explains the customer journey to activate Agent-Level Backup & Restore “B&R” services via NSS for the IAAS offer

Technical Procedure for Registration

General Notes

Please take into consideration the following recommendations before start using the Agent-Level B&R services :

• Dedicated “NIC” for B&R, per asset (VM/BMS)
• If the asset is a “VM“, it should be in a “vApp“
• From VCD side, if “Datacenter Group” is being used, make sure that the “NIC used for Agent-Level B&R” is configured on “T1” which is not part of “Datacenter Group” configuration

NSS Side

Registering for Agent-Level B&R

Please avoid registering multiple assets “VM/BMS” in the same time

Click on Custom Actions from left pane

Expand the Custom Actions and click on “Manage Machine Registration for Agent Level Backup & Restore”

Search & click on Add Button next to machine which machine (VM/BMS) needs to be registered/un-registered for Agent-Level Backup & Restore.

Fill-in the forum with the private IP which is configured on the VM/BMS OS level,

select the “Server Type”, Fill Your reference, Confirm and submit the request

Please wait till the following “Confirmation” message appears on the NSS to proceed for another NSS action if needed

Wait till the submitted request being finished successfully

to be able installing/configuring the agent on the VM/BMS OS level

Make sure that the generated “Netbackup Client Name” is 64 characters maximum otherwise agent will not work probably.

To avoid such behavior, please take into consideration the following notes:

• If the asset is a “VM“, it is not in a “vApp“
• Asset “Display Name” is not too long

Note that, an email should be sent, to the one who submitted the “Registration” action, which contains the same info

Once the submitted request finished successfully,

click on the machine (“Details” tab) to get the “Netbackup Client Name” which should be 64 characters maximum

which will be used during Agent installation

Machine Side

Prerequisites

Common Prerequisites

Add the required entries (FQDN & short names) of the target Backup env to the hosts file :

“Static Route” to be configured on the “NIC used for Agent-Level B&R” to communicate with the target Backup env

If the firewall is activated on the OS level, make sure that the required ports are already opened in bi-direction

For better performance, it is recommended that the MTU Size = 8872 configured on the “NIC used for Agent-Level B&R“

Windows-Based OS Prerequisites

No prerequisites, up-till-now

Linux-Based OS Prerequisites

Agent Download

Before download the agent, please make sure that the following “NAT” configuration is already presented on the “T1” level of your “vOrg“:

The following procedure can be used at both VDR & CHA DCs

Windows-Based OS

Agent Download for Windows-Based OS

Login to the machine (VM/BMS) where the agent will be installed

Open a web browser and go to “http://57.199.209.213“

Click on Backup > Agent_File to download the required agent

Linux-Based OS

Agent Download for Linux-Based OS

Login to the machine (VM/BMS) where the agent will be installed

Enter the command: wget “http://57.199.209.213/Backup/Agent

Agent Installation

Windows-Based OS

Extract the contents of the source Zip file

Open the extracted folder and run Browser.exe

Click on Installation > Netbackup Client Software Installation

Click Next to Accept the Agreement and select Typical Installation

Confirm the CA certificate which has been retrieved from the Backup server, then click Next

Select Install after reviewing the installation summary, then click Finish once the installation completed successfully

Linux-Based OS

Agent Installation for Linux-Based OS

Extract the contents of the source Zip file : tar -xzvf package_name.tar.gz

Open the extracted folder and run ./install

Answer by “Y” when prompting for the following questions:

• Do you wish to continue ?
• Do you want to install the Netbackup software on this client ?

Enter the names of the servers in your environment as per the following table:

Attribute	Variable	Notes
Client Name	Backup: Agent-Level B&R via NSS for IAAS offer#Registering for Agent-Level B&R	Netbackup Client Name
Master Server Name	Backup: Agent-Level B&R via NSS for IAAS offer#Prerequisites	Master Server
Additional Servers	Backup: Agent-Level B&R via NSS for IAAS offer#Prerequisites	Additional Servers

Answer by “Y” once the certificate has been retrieved from the Backup env

In case of:

• Agent New Installation: A token maybe needed as per the following table:

Customer	DC	Master Server	Token
Internal	VDR	ngp01nbuprma02.ngp.infra	JJERTUCFGBVPYKWE
	CHA	ngp02nbuprma06.ngp.infra	BGMWKGPXANJMWPUG
External	VDR	ngp01nbuprma03.ngp.infra	MWFLCLSWTBFVNLEY
	CHA	ngp02nbuprma03.ngp.infra	UXRPGDMVKAPGPNGA

• Agent Re-Installation: A re-issue token will be needed by contacting the Service Desk (SD) to submit a SWAN or Ocean request to ATQIIZ to generate it

When prompted, specify 1 or 2options if you want Java and the JRE packages installed

1. Include the Java GUI and JRE
2. Exclude the Java GUI and JRE

Follow the prompts to complete the installation

After the installation is complete, select Exit from this Script

Initiate & Schedule Agent-Level B&R Operations

This section explains how to initiate Agent-Level Backup & Restore operations from NSS or the Agent

Files & Folders

From NSS

Backup Operation

Two types of Backup operations can be configured, BackupNow & Scheduled, as per the following procedure:

BackupNow

Login back to the NSS using the tenant`s credentials, click on the Asset, select Actions menu

Select one of the BackupNow Policies/Protection-Levels (PLs)

NSS Policy	Description
FWBakupNow	Initiate an immediate backup with agent job for Windows-based files, with 30 days of retention

NSS Policy	Description
FLBakupNow	Initiate an immediate backup with agent job for Linux-based files, with 30 days of retention

Select the Retention & specify the list of Files/Folders which will be backed-up, click on BackupNow

Notes:

• Files & Folders can be specified
• Asterisk character (*) can be used to specify all the files/folders under specific path

You can check the operation progress from the Current Activity > View Request section

Scheduled Backup

Login back to the NSS using the tenant`s credentials, click on the Asset, select Actions menu

Select one of the Scheduled Backup Policies/Protection-Level (PLs)

NSS Policy	Description
FWD6	Daily backup with agent for Windows-based files (Except of Sundays & 1st Monday of the month), with 6 days of retention
FWD30	Daily backup with agent for Windows-based files (Except of Sundays & 1st Monday of the month), with 30 days of Retention
FWD60	Daily backup with agent for Windows-based files (Except of Sundays & 1st Monday of the month), with 60 days of retention
FWW4	Weekly backup with agent for Windows-based files every 1st Sunday of each week, with 4 weeks of retention
FWM3	Monthly backup with agent for Windows-based files, every 1st Monday of the month. with 3 months of retention
FWM12	Monthly backup with agent for Windows-based files, every 1st Monday of the month, with 12 months of retention
XFWD6	Daily backup with agent job for Windows-based files (Except of Sundays & 1st Monday of the month) + Replication, with 6 days of retention at both site
XFWD30	Daily backup with agent for Windows-based files (Except of Sundays & 1st Monday of the month) + Replication, with 30 days of Retention at both sites
XFWD60	Daily backup with agent for Windows-based files (Except of Sundays & 1st Monday of the month) + Replication, with 60 days of retention at both sites
XFWW4	Weekly backup with agent for Windows-based files, every 1st Sunday of each week + Replication, with 4 weeks of retention at both sites
XFWM3	Monthly backup with agent for Windows-based files, every 1st Monday of the month + Replication, with 3 months of retention at both sites
XFWM12	Monthly backup with agent for Windows-based files, every 1st Monday of the month + Replication, with 12 months of retention at both sites

NSS Policy	Description
FLD6	Daily backup with agent for Linux-based files (Except of Sundays & 1st Monday of the month), with 6 days of retention
FLD30	Daily backup with agent for Linux-based files (Except of Sundays & 1st Monday of the month), with 30 days of Retention
FLD60	Daily backup with agent for Linux-based files (Except of Sundays & 1st Monday of the month), with 60 days of retention
FLW4	Weekly backup with agent for Linux-based files every 1st Sunday of each week, with 4 weeks of retention
FLM3	Monthly backup with agent for Linux-based files, every 1st Monday of the month. with 3 months of retention
FLM12	Monthly backup with agent for Linux-based files, every 1st Monday of the month, with 12 months of retention
XFLD6	Daily backup with agent job for Linux-based files (Except of Sundays & 1st Monday of the month) + Replication, with 6 days of retention at both site
XFLD30	Daily backup with agent for Linux-based files (Except of Sundays & 1st Monday of the month) + Replication, with 30 days of Retention at both sites
XFLD60	Daily backup with agent for Linux-based files (Except of Sundays & 1st Monday of the month) + Replication, with 60 days of retention at both sites
XFLW4	Weekly backup with agent for Linux-based files, every 1st Sunday of each week + Replication, with 4 weeks of retention at both sites
XFLM3	Monthly backup with agent for Linux-based files, every 1st Monday of the month + Replication, with 3 months of retention at both sites
XFLM12	Monthly backup with agent for Linux-based files, every 1st Monday of the month + Replication, with 12 months of retention at both sites

Specify the list of Files/Folders which will be backed-up, click on Protect

Notes:

• Files & Folders can be specified
• Asterisk character (*) can be used to specify all the files/folders under specific path

You can check the operation progress from the Current Activity > View Request section

Restore Operation

Individual files & folders can be restored from NSS directly as per the following procedure :

Restore Operation

Login back to the NSS using the tenant`s credentials, click on the Asset, select Actions menu, select Restore Files

Select from the drop down menu Select a Backup,

Choose either to Browse or Search for a file/folder,

Select the required file/folder to be restored,

Choose either to Restore To Original Location or Not,

Confirm Overwrite If Exists,

Select Restore File

You can check the operation progress from the Current Activity > View Request section

From Agent

Backup & Restore Operations can be initiated from the Agent directly as an option

Backup Operation

Windows-Based OS

Login to the machine (VM/BMS) where the agent is already installed & open the Agent “Backup, Archive, Restore“

Select the Files/Folders need to be backed-up

Notes:

• The following BackupNow policies can be selected from Actions > Specify Policy and Schedule menus with their retention

Agent Policy	Description
Tenant-Name-Windows-File1W	Initiate an immediate backup with agent job for Windows-based files, with 1 week of retention
Tenant-Name-Windows-File1M	Initiate an immediate backup with agent job for Windows-based files, with 4 weeks of retention
Tenant-Name-Windows-File3M	Initiate an immediate backup with agent job for Windows-based files, with 3 months of retention
Tenant-Name-Windows-File1Y	Initiate an immediate backup with agent job for Windows-based files, with 1 year of retention

The Backup operation/job can be monitored from the agent as well by clicking on Yes

Linux-Based OS

Open a terminal session with root privileges, type the one of the following command to start the User Interface: /usr/openv/netbackup/bin/jbpSA &

Select the Files/Folders need to be backed-up while Task Progress menu can be used the initiated operation

Notes:

• The following BackupNow policies can be selected from Actions > Specify Policy and Schedule menus with their retention

Agent Policy	Description
Tenant-Name-Standard-File1W	Initiate an immediate backup with agent job for Linux-based files, with 1 week of retention
Tenant-Name-Standard-File1M	Initiate an immediate backup with agent job for Linux-based files, with 4 weeks of retention
Tenant-Name-Standard-File3M	Initiate an immediate backup with agent job for Linux-based files, with 3 months of retention
Tenant-Name-Standard-File1Y	Initiate an immediate backup with agent job for Linux-based files, with 1 year of retention

To initiate an immediate Backup using CLI as an alternative way,

Open a terminal session with root privileges, type the one of the following command to start the User Interface:

/usr/openv/netbackup/bin/bpbackup -f file_names -S master_server -p policy_name

Option	Description
-f files_names	List of files` paths which will be backed-up
-S master_server	The master server FQDN which has been used during the installation Backup: Agent-Level B&R via NSS for IAAS offer#Prerequisites
-p policy_name	Agent Policy Description Tenant-Name-Standard-File1W Initiate an immediate backup with agent job for Linux-based files, with 1 week of retention Tenant-Name-Standard-File1M Initiate an immediate backup with agent job for Linux-based files, with 4 weeks of retention Tenant-Name-Standard-File3M Initiate an immediate backup with agent job for Linux-based files, with 3 months of retention Tenant-Name-Standard-File1Y Initiate an immediate backup with agent job for Linux-based files, with 1 year of retention

Restore Operation

Windows-Based OS

Login to the machine (VM/BMS) where the agent is already installed & open the Agent “Backup, Archive, Restore“

Choose the Backup image from the Select for Restore > Restore from Normal Backup menu , then click on Start Restore of Marked Files

From Restore Marked Files menu, select the suitable options according to the use case and click on Start Restore

The Restore operation/job can be monitored from the agent as well by clicking on Yes

Linux-Based OS

Open a terminal session with root privileges, type the one of the following command to start the User Interface:

/usr/openv/netbackup/bin/jbpSA &

Select the Files/Folders need to be restored while Task Progress menu can be used the initiated operation

To initiate an immediate Restore using CLI as an alternative way,

Open a terminal session with root privileges, type the one of the following command to start the User Interface:

/usr/openv/netbackup/bin/bprestore -f file_names -S master_server

Option	Description
-f files_names	List of files` paths which will be backed-up
-S master_server	The master server FQDN which has been used during the installation Backup: Agent-Level B&R via NSS for IAAS offer#Prerequisites

Technical Procedure for Un-Registration

Please avoid un-registering multiple assets “VM/BMS” in the same time

The following sub-sections contain the complete procedure to NOT use Agent-Level Backup & Restore services

Machine Un-Registration

Un-Registering server from Agent-Level B&R

Login to the NSS using the tenant`s credentials

Customer	DC	URL	Notes
Internal	VDR	https://backup2.cloudavenue.orange-business.com
	CHA	https://backup5.cloudavenue-cha.itn.intraorange
External	VDR	https://backup1.cloudavenue.orange-business.com
	CHA	https://backup4.cloudavenue.orange-business.com

Click on Custom Actions from left pane

Expand the Custom Actions and click on “Manage Machine Registration for Agent Level Backup & Restore”

Search & click on Remove Button next to machine which machine (VM/BMS) needs to be

un-registered for Agent-Level Backup & Restore.

Please wait till the following “Confirmation” message appears on the NSS to proceed for another NSS action if needed

A confirmation message appears once the un registration process is complete. “The selected machine registration has been successfully removed from Agent-Level Backup and Restore.”

Note that, an email should be sent, to the one who submitted the “Un-Registration” action, which contains the same info

Machine Un-Protection

For Flat Files

Login to NSS Portal with tenant credentials.

Click on My Asset

Click the sever which is already protected and need to un protect

Click on “Remove” button to remove the Protection level.

Server status will change from protected to un protected

Agent Un-Installation

Windows-Based OS

Login to Windows server where NetBackup client is installed. Go to Control Panel > Programs > Uninstall a Program

Search for NetBackup client in list of installed software’s. Right click on NetBackup client and click on Uninstall

When pop will appear with message “Are you sure you want to uninstall Veritas Netbackup” Click on Yes button.

Open “Registry Editor” and remove “Veritas” folders under the following:

• HKEY_CURRENT_USER > Software
• HKEY_LOCAL_MACHINE > Software

Linux-Based OS

Login to Linux server where NetBackup client is installed.Stop the netbackup services with the following command./usr/openv/netbackup/bin/bp.kill_all

Delete the security certificates using the following command /usr/openv/netbackup/bin/nbcertcmd -deleteAllCertificates

Remove NetBackup folder

rm -rf /usr/openv

Remove the following NetBackup reference files in /etc/xinetd.d:

rm -f /etc/xinetd.d/bpcd

rm -f /etc/xinetd.d/bpjava-msvc

rm -f /etc/xinetd.d/vnetd

rm -f /etc/xinetd.d/vopied

Remove the PBX folder under /opt

rm -rf VRTSpbx

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