Outsource some or all your application operations with commitments to maintain quality and service continuity
Managed Applications is an “à la carte” management service for your applications that uses Cloud infrastructure operated by Orange. You select the applications you want us to operate (corporate applications, middleware, databases, operating systems), and we keep them in operational condition in line with your specifications.
This service is available on the Orange Business Services cloud platforms (VMware and Openstack) and on the Amazon Web Services and Microsoft Azure public clouds. No matter the platform, Orange acts as your single point of contact and runs the infrastructure that supports your applications.
Support from Orange
Prior to the start of the project, we help you define your transformation with auditing services, consulting, and technical expertise (architecture, design, migration, testing, security, etc.).
While implementing your project, with a project management team that knows your environment.
Throughout your solution’s life cycle, with personalized ISO27001 certified Service Management (Service and Contract Managers, 24/7 global coverage service centers, etc.).
Based on the level of support you sign up for, Orange commits to maintain application availability rates up to 99.9% and 99.5%.
Infrastructure services include:
- anti-virus services
- security management (Firewalls, intrusions, anti-DDoS)
- patch and update management for each managed component
- 24/7 monitoring of application and cloud platform components
- change and incident management
- DNS services (resolving Internet addresses and managing public DNS entries)
- NTP services
- reporting services
A 2018 report from Pierre Audouin Consulting named Orange Business Services Number 1 for cloud services across all categories. As a long-standing service operator, Orange is committed to offering complete solutions that include security, connectivity, and support services.
Our teams of experts help you manage your Cloud infrastructure so that your teams can focus on meeting your business goals.
We’re there to support your IT consolidation projects, to help establish a disaster recovery plan, and to help outsource your application management.