Certifications of our cloud solutions

ISO 20000-1 Certification


ISO20000 is the major international standard for IT services management. It guarantees that OCB implements best practices as defined in ITIL (Information Technology Infrastructure Library) and other IT services management frameworks.

Orange Business has been ISO 20000-1 certified since the standard was created in 2008.

Certification ISO 20000-1

What is the scope of the certification?

ISO 20000-1 Certification is the main international standard for IT service management. It guarantees quality service to customers with uniform and repeatable processes.

This ensures that Orange Business implements best practices as defined in the Information Technology Infrastructure Library (ITIL) and other IT service management frameworks.