The Cloud, the new challenge in Business Continuity
We have observed that a large amount of businesses today still are still encountering IT/IS availability issues. These issues often impact key business areas and generate major financial repercussions.
A Business Continuity Plan must be relevant to the crisis at hand, fully operational and used as a means of escalation in extraordinary circumstances.
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For a CIO, the right Business Continuity Plan is often a complexe choice, in which they must balance three major criteria :
The first is assessing the “criticality” of applications and data, which must be defined along two business requirements :
- Recovery Time Objective (RTO): the time between an event and the system recovery.
- Recovery Point Objective (RPO): the time between the last exploitable save point and the event.
The second critieria concerns continuity tests. This criteria is important due to the fact that the right battery of tests can reassure businesses that in case of a disaster-type event, the protective systems in place will work as planned. These tests allow business to detect and correct any potential incoherencies between the primary and backup sites.
The third criteria is concerned with autonomy. Do the IS teams require :
- Total control over the handover between the primary and backup sites by relying on their own tools in case of IT outages ?
- The ability activate a BCP by issuing an order through a service provider who handles the operation ?
- Delegate the entirety of the decision to a relevant service provider capable of implementing and activating a BCP ?